Refund Policy

Haze Buds Refund Policy

Thank you for shopping at Haze Buds. We value yoursatisfaction and strive to provide the best quality productsand services. If you find yourself unsatisfied with a purchasemade on our website, please review our refund policy below.

Refund Eligibility:

Haze Buds operates in Thailand and serves customers
through our website

Usage Information: We automatically collect information about how you interact with our website, including your IP address browser type, operating system, and browsing history.

To be eligible for a refund, the product must meet the following conditions:

The product must be returned in its original packaging
The product must not have been used or damaged.
The product must be accompanied by the original receipt or proof of purchase.


We do not offer returns or refunds on products that are on sale or marked as clearance items. All sales of discounted items are final.

Refund Process:

If you wish to request a refund, please contact our customer support team within 7 business days of receiving your order. You can reach us through email at [customer support email] or by calling [customer support phone number].
Our dedicated customer support representative will assist you with the refund process and provide you with further instructions.
Once your request is received and approved, we will provide you with a return shipping address and any additional information necessary for the return.
After we receive the returned product and verify its eligibility, we will initiate the refund process. Refunds will be issued in the original form of payment.

Damaged Goods:

In the unfortunate event that you receive a damaged product, please reach out to us immediately. We encourage you to send us an email or contact us through the provided customer support channels. A dedicated representative will be assigned to your case to assist you with processing the return of damaged goods and arranging for a replacement.

Contact Us

For any questions, concerns, or assistance with refunds and returns, please contact our customer support team:
Operating Hours: Monday – Saturday 11 am – 10 pm Sunday 11 am – 11 pm